Troubleshooting your Tuleap Installation¶
I can not access Tuleap front page¶
Check all services are running with the following commands:
systemctl status nginx systemctl status tuleap-php-fpm systemctl status rh-mysql57-mysqld
Check the correct ports are exposed for each service with:
Check your firewall is disabled or correctly configured:
systemctl status firewalld firewall-cmd --list-all
Ports 80 and 443 should be opened.
I have a blank page when accessing a web page¶
Check NGINX and PHP logs: Logs
I can not log in or I’m redirected indefinitely on the login page¶
Check that you access your Tuleap instance with the same URL than the one present in the following files:
If URLs differ, choose one and configure it everywhere. Tuleap can only be accessed by one address.